The Quality Monitoring 2.0 guide for customer relationship centers.

Have you implemented Quality Monitoring initiatives in your customer relationship centers and are unsure how to further optimize your efforts?

Discover our 5-step QM process that allows you to increase from an average of 2 evaluations to 50+ call evaluations per advisor per month, as well as gain a conversion point on your calls, thanks to artificial intelligence and automatic analysis of exchanges between customers and advisors.