How to test Batvoice AI?
What technical efforts are required?
What results can we expect?
What efforts by business teams are required?
Users of Auto QM © Quality Monitoring see the gains in time and efficiency from the first minutes of use. Batvoice adapts to your quality processes and allows you to easily migrate your internal grids, evaluations, and user accounts.
Users of the Voice of the Customer have key information on customer expectations to launch actions and monitor their impact. Strong team involvement around the continuous improvement of the brand and brand image, the organization and processes is necessary to reap all the benefits.
What is this technology?
Is it GDPR compliant?
- Your information message at the beginning of the call to your customers remains unchanged: "this call may be recorded for quality and training purposes."
- Batvoice automatically anonymises the personal data contained in the audio of the calls and in their transcription.
- The solution is available either in the "Cloud" or "On premise".
- Cloud data is processed in the European Union in accordance with GDPR policy.