Batvoice first contacts your account administrator and helps you configure your users' accounts, then offers you a roadmap with two workshops, before giving you access to your new knowledge base of best practices, methods, and tools to make your Speech Analytics project a success. Your teams master the tools and are operational in a few weeks thanks to the dedicated training content of our Batvoice Academy.
Users of
Auto QM © Quality Monitoring see the gains in time and efficiency from the first minutes of use. Batvoice adapts to your quality processes and allows you to easily migrate your internal grids, evaluations, and user accounts.
Users of the
Voice of the Customer have key information on customer expectations to launch actions and monitor their impact. Strong team involvement around the continuous improvement of the brand and brand image, the organization and processes is necessary to reap all the benefits.