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Speech Analytics feedback at Pierre & Vacances
Grégory Sion, General Manager, Sales and Digital of Pierre & Vacances, on the use of Speech Analytics.
Tagged:
FCR
QOS
PVCP Group
Upsell
CSAT
Dorian Vittori
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TESTIMONIALS
Speech Analytics feedback at Pierre & Vacances
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E-Book: Improving the FCR or First Call Resolution Rate
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