Posted on

February 17, 2022

E-Book : The Quality Monitoring of tomorrow

What will be the future of Quality Monitoring?

The Batvoice white paper on tomorrow's Quality Monitoring in Customer Relations Centres.

The Batvoice white paper on the future of Quality Monitoring in customer relationship centres.

Discover our 5-step process guide to go from an average of 2 call reviews to 50+ call reviews per advisor per month, as well as gaining 1 conversion point on your calls, thanks to artificial intelligence and automatic analysis of customer-advisor exchanges.

To download our E-book on Quality Monitoring 2.0, please fill in this form

‍

You Might Also Like

ARTICLES

E-Book : The Quality Monitoring of tomorrow

What will be the future of Quality Monitoring?

The Batvoice white paper on the future of Quality Monitoring in customer relationship centres.

Tagged:

Dorian Vittori

Featured Posts

How do you identify and deal with customer irritants?

Voice analysis: Improve your customer relations with artificial intelligence

What is Quality Monitoring?

22 Speech Analytics use cases in operation in France

A look back at the All 4 Customer trade show: united in customer satisfaction and loyalty

CSAT: definition, calculation and tips for improving customer satisfaction

Cross-Selling and Up-Selling: definitions and tips to boost your sales

Why improve your First Contact Resolution (FCR) rate?

How AI is revolutionizing Customer Intelligence

How to become best-in-class customer service thanks to AI: a pictorial look back at the Le Voice Lab Webinar

Churn rate: definition and tips for reducing customer attrition

E-Book : The Quality Monitoring of tomorrow

Top 10 Speech Analytics Services

5 tips to improve FCR or first call resolution

How Pierre & Vacances benefits from Speech Analytics

Speech Analytics feedback at Pierre & Vacances

The 4 main impacts of a low FCR rate on customer relations

How do you measure and track FCR, or First Call Resolution Rate?

How to automate customer relations actions according to their emotions?

Improving the customer experience with Speech Analytics

Reducing the risk of customer churn with Speech Analytics

E-Book: Improving the FCR or First Call Resolution Rate

Tags

Stay Connected

You Might Also Like

How do you identify and deal with customer irritants?

How do you win the loyalty of an increasingly volatile customer base?

6 steps to creating your call center listening grid

Voice analysis: Improve your customer relations with artificial intelligence

What is Quality Monitoring?

22 Speech Analytics use cases in operation in France